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Lei Jufang: Resolving the doctor-patient relationship requires addressing it from two aspects.
Release time:
2014-03-04 15:32
Xinhua News Agency, Beijing, March 4 (Tian Yu and Li Tianzhen) — On March 4, 2014, Lei Jufang, a member of the National Committee of the Chinese People's Political Consultative Conference and Chairwoman of Tibet Qizheng Tibetan Medicine Co., Ltd., was a guest on Xinhua News Agency’s special interview series covering the 2014 Two Sessions. During the online exchange with netizens, she discussed topics such as food safety and the identification of medicinal materials.
[Host]: What’s your take on the doctor-patient relationship?
[Lei Jufang]: I believe the issue in doctor-patient relationships stems from two main factors. First, there’s an ever-growing sense of “vigilance” and “defensiveness” between individuals, which needs to be addressed from the consumer’s perspective. From the patient’s standpoint, we need to provide them with more avenues and channels for resolving their issues. For instance, regarding medical malpractice, patients should have access to a place that’s relatively quick, objective, and capable of providing a clear explanation and resolution. We could establish more such channels so that complaints can be promptly received and handled, and use scientific methods to help patients receive accurate diagnoses. Second, I think education at the patient level is crucial. Patients need to be educated about the effectiveness of treatments as well as potential complications, enabling them to better understand their situation.
[Lei Jufang]: In terms of doctor-patient relationships, many countries have legal and regulatory frameworks that are either difficult to enforce or cannot fully guarantee compliance. I believe that education needs to keep pace with these challenges. For doctors, it’s crucial to empathize with patients’ difficulties and suffering.
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